I think it’s safe to say that every business requires help with services which they themselves aren’t specialists in! For instance, most businesses have both an outsourced legal and financial services contact – and trust, competence and respect is vital for these supplier relationships to continue. As an IT engineer I’ve worked in the business … Read more

VoIP is an acronym for voice over internet protocol, so a VoIP phone call is made and received over the internet instead of traditional analogue lines. When I talk about VoIP to people they often have two impressions: either Skype (or a similar ‘free’ internet app), or a pricey Cisco or Avaya system that costs … Read more