TRAINING & SUPPORT
Full training and ongoing support are vital to the success of any new installation. Our clients all have different expectations from their IT team. Some want to know exactly what’s going on with their system and some don’t. But what everyone wants is a system that works.
TRAINING
We’re very keen on providing you with the right training to help you use and understand your product or service. With our rental packages, as with our outright purchase options, training is always included.
We also recommend Security and Awareness Training (SAT).
With a pre-set, scheduled programme, VIPRE SAT is easy to roll out and manage and offers a year-long, multimedia-rich learning path to keep your users engaged and alert to cyber threats. It really does help your people to recognise phishing attacks, meaning your business is less likely to fall prey to threats.
Learn more here https://invictalinux.co.uk/vipre/
SUPPORT
We work with you to find out what you expect from your IT team and tailor a level of support that suits you. This might mean the occasional phone call or a monthly health check. It might mean an annual checkup to update the system and make sure everything is working to its best capacity.
INVICTA LINUX SOLUTION
Based in Sittingbourne, Kent, BioProcess Engineering Services Ltd (BPES) was founded in 1996 and have been providing specialist equipment and maintenance services to the BioTechnology industry for over 20 years. They are an approved partner for some of the most respected names in the Biotechnology sector.
“The migration went smoothly and the team from Invicta Linux were on hand to provide training and guidance at both the admin and user level to ensure everyone was comfortable with the new server and all its capabilities. This included enabling us to customise the system to suit our needs, giving us all the training we needed to feel confident with the system.”
– Tom Burdick, Director
