The Many Faces of IT Support. But which is Right for Your Business?

Jane Chakravorty

Pay-As-You-Go vs Fully Managed IT Support vs MSP vs Invicta Linux Contract Hire:

When it comes to IT support, there are four main options: pay-as-you-go, maintenance contracts, MSP, and Contract Hire, provided by us, Invicta Linux. Each has its own advantages and disadvantages, so it’s important to choose the right one for your business.

Pay-as-you-go IT support is a flexible option that allows you to only pay for the support you need. This can be a good option for small businesses or businesses with seasonal IT needs. However, pay-as-you-go support can lead to some eye-watering bills, not to mention it is reactive in nature.

IT maintenance contracts are a comprehensive solution that includes all of your IT needs, such as support, maintenance, and upgrades. This can be a good option for businesses that need peace of mind knowing that their IT is always in good hands. However, these can have rather high routine costs which you’re not guaranteed to make the most of. It also tends to end in arguments over what is actually covered In the contract.

MSP (Managed Service Provider) is a type of fully managed IT support that provides businesses with a range of services. MSPs can help businesses to save money in the long run by preventing problems and outages. The sacrifice is ownership, you are essentially completely locked in as you own nothing they provide. You still hold all the responsibility, however.

Invicta Linux Contract Hire is a type of MSP that specialises in providing IT support to businesses and offers a ‘best of both worlds’ approach. You hire your critical systems from us, however we work closely with you to maintain them and train you on them, with full transparency. We can respond to threats proactively and continually tailor your IT system around your evolving business needs.

Ultimately, the best way to choose the right IT support for your business is to consider your specific needs and budget. Between the legal ramifications of holding client data and maintaining business efficiency having the right support structure in place is critical. The best structure for you allows you to be an expert on your business, not on your IT.